Shipping Policy

Free Shipping Across India

We offer free shipping on all orders across India. No minimum order value required.

Cash on Delivery and Payment Options

Cash on Delivery (COD) is available across India — pay when your order arrives. You can also pay online by UPI, debit or credit card, wallets and net banking. There is no extra charge for COD.

Processing Time

- Orders placed before 2:00 PM IST are processed the same business day
- Orders placed after 2:00 PM or on weekends/holidays are processed the next business day
- Custom or out-of-stock items may take 2-3 additional days

Delivery Time

Delivery in 3-5 business days across India.

Tracking

Once your order ships, you'll receive an email with a tracking number. You can track your order directly through our courier partner's website.

Shipping Partners

We ship with trusted courier partners such as Shadowfax and Xpressbees to ensure safe and timely delivery.

Plastic-Free Packaging

We pack orders in plastic-free, recyclable packaging.

Delivery Issues

If your parcel arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery with photos of the parcel and the product at support@zoracook.com or +91 85276 63953. See Damaged or Wrong Item for details.