Privacy Policy
Effective Date: April 17, 2026
ZoraCook ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zoracook.com and make purchases from our store.
Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment gateway)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your enquiries and provide customer support
- Send promotional offers and newsletters (only with your consent)
- Improve our website, products, and services
- Prevent fraud and ensure security
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers: Payment processors, shipping partners, and analytics tools that help us operate our business
- Legal requirements: When required by law, court order, or government regulation
- Business transfers: In the event of a merger, acquisition, or sale of assets
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items
- Analyse website traffic and usage patterns
- Provide personalised content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for data processing
To exercise any of these rights, please contact us at support@zoracook.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@zoracook.com
- Website: zoracook.com/contact
